Riddle me this, Batman...

"Riddle me this, Batman..."Why would Humana One, our illustrious insurance company, pay for IV topotecan treatments which require a visit to the clinic, supervision by at least one medical professional, and the actual drug which costs well over $1000 just for the little package they hang on the pole (not to mention all the medical waste created when tubes, swabs, even the covering on the table, all have to be thrown away) and then refuse to cover the little liquid oral syringes manufactured right here at the hopsital, which we can do at home without supervision, and which costs about $800 for 14 days worth (and all we throw away is the little syringe)?Well, that's what they're doing. If you're looking for places where the wasted money goes, there's one. I would think other policy holders of Humana One or even shareholders of the company might be interested to see that inefficiency.
I just paid over $400 for a week’s worth of the oral version (It’s certainly not a financial hardship thanks to all of you filling up CJ’s account) and Charlotte took it with very little trouble. Dr. Wolff recommended this avenue because he said, “You have to get out of town; you have to go to Disney World.” The oral version offers us a lot more flexibility all around. Going into the clinic everyday is an acceptable pain but being able to forgo the visit is a very attractive proposition. I’m sure they don’t cover it because it hasn’t been “approved.” I think they ought to approve it. Otherwise, I’m pretty sure we wouldn’t be able to maintain that outflow of cash for the long term and we’d have to go back to the IV route.
Charlotte doesn’t really give a hoot either way.The other, and much more serious insurance development: Humana sent us a letter saying that the proton therapy is considered out of network. This would be much more than a "convenience" issue and would normally have us extremely concerned except that we already got a coverage waiver (serial number and all) way before we even came out. Our angel in this matter, Yvette, is out of town, however, so she’s not available at the moment to check things out. Another person in the radiation dept. talked to me and after a little minor investigating, it looks like all the important information is still there in the computers so when Monday rolls around, hopefully this can get nipped immediately.
I groused at the person manning The House front desk this morning for turning out the lights on me while I was using the kitchen, twice. I told her it was a matter of being polite and all she had to do was ask me if it was ok or at least warn me she was going to do it. She, for her part was calm and tried to explain policy, electricity costs, yadda yadda yadda (of course I wasn’t interested in listening because I was mad) but after a short bit, I realized, again, that it’s really not that big of a deal.
Then after all that, Charlotte melted down because I had cut up the apple which was why I was using the kitchen area in the first place.
OI!
I see my irritation level rising slightly, which is weird because things seem to be going so well, but I get over most of it pretty quickly. Mostly because I’m not shy anymore about letting the offending party know that I’m irritated and then I let go of it right away. Keeps it from swirling around in my mind and making me stew over things. Makes far less bad energy in the long run. I could still use better judgment as to whom I aim my grousing.
So yesterday…Not a bad day again. Charlotte has started getting “the look” again so I wasn’t surprised when later, I got a call from the Children’s Clinic saying they wanted to give her a transfusion next Monday. Her numbers are still a little low but not going down but they wanted to make sure and I don’t think it’s a bad idea at all.
Rachel comes in tonight and Merilee Beasley is watching CJ for our date. No real plans this time. Just mingling auras.

A small yet massive victory today and it had nothing to do with poop.
A friend of my cousin Jeff’s, Larry, lives in Houston and we meet up today to hang out and get a little break from The House. At Charlotte’s request, we went to Chick-fil-a (surprise!!!). She ate like a champ and then told me she wanted to play in the playroom.
We got her hat, shoes, and brace off and she started climbing up the play “thing.” She got three tiers up when a boisterous older boy came whizzing down and bonked her on the head with his arm. No harm but lots of tears and I had to go up and get her down.
I held her at the table while she got herself together. She ate some more and to my surprise, she asked to back into the play area. I told her the big boys were still in there and she said, “That’s OK.” That’s my girl! She started back up the steps and I only helped her a little and once she go up high enough that I couldn’t contort myself any more, I asked one of the boys, David (pronounced Dah-veed), to just watch that she’s ok and he agreed (nice kid). I think he actually helped CJ onto the slide and down she came! It took a very long time but she was tenacious, determined, and never even hinted at giving up. That’s my girl.
I tell you, I’ve seen more and more of the old Charlotte every day (not wanting help getting off a couch, actually sitting up in bed on her own, trying suggestions I’ve given her as to how to bend over to pick things up, etc…) and today was a big glimpse of her. Warmed my heart.
Just though I’d pass that along. Thanks, Larry, for a fun afternoon.

What a Good Day!

What a good day! While I'm still not over feeling exhausted all the time, at least I'm not a bundle of nerves and anxiety over the unknown. that helps a lot.

Charlotte had a great day with visits from Wyatt and Heather, walks around the neighborhood, lots of exercising, and lots of eating.

We have a plan and an itinerary. We will be flying on Air Tran out to Houston on May 21st and returning on May 23rd. Our meeting at the clinic is on May 22nd. Thanks to our wonderful network of resources, we have learned about shuttles from the airport to the hotels/hospital area (hence no need for a rental car) as well as some good hotel accomodations for our stay.

Also, thanks to our wonderful staff at Romp n' Roll (as well as help from a few of the other Romp n' Rollers in the Richmond area), I think we've just about got coverage at the store covered while we are away.

We are still planning on surgery on the 27th. My mom leaves tomorrow to go back to Florida (bye Granny!). Roger's dad (Grandpa) and Juanita Bonita will be back her on the 26th in preparation for her surgery and we're getting some other "ducks in a row" for the weeks to come.

It's nice when the stars seem to align.

On a not so good note, it looks like the insurance appeals are not going to go as hoped. After our second appeal letter, Humana continues to maintain that we are well within our rights to choose MCV and they are well within THEIR rights to charge us an out-of-network rate for choosing MCV. End of story. The short answer is that I will follow up with our rep from the insurance commission and possibly make one final appeal through our delegate representative who has been following the case to see if he has any "pull" but I think the 8-ball is telling us "all signs point to NO".

Thank goodness to those of you who have led the charge on those fundraisers because we are gonna need them!!

Speaking of which, it looks like the Glen Allen Golf event has been rescheduled for next Wednesday (May 20th) from 7-10 PM. Mini-golf, batting cages, and driving range. Pray for sunshine and come out to see us off to Houston!

We also have the shopping events this weekend. Saturday 5/16: Five-Below (at VCC). You need to bring a flyer. We have LOTS of flyers at Romp n' Roll. 10% goes to Charlotte so stock up on your summer pool noodles, bouncy balls, and other un-necessary junk....

THEN Sunday 5/17 at Everything But Water (bathing suits, etc.) in the Short Pump Mall. I don't know if you need a flyer of some kind for this but 10-15% should go to Charlotte and I understand that there will be a chick-fil-a wheel with prizes and opportunities to help there as well (with food???). Thanks to Torrie for arranging this.

It looks like we will be getting back into town after the Brain Tumor Awareness concert at Ashland Coffee and Tea (featuring Susan Greenbaum and Cheryl Fare). I am SO sorry that we will miss this because I know it will be great. Please come out and support the event for us! There will be a 50/50 raffle for Charlotte and a chance to hear some great music.

That is all I have to say for now. Rumor has it Charlotte will be making an appearance at a Princess class tomorrow. And I get to watch the season finale of LOST tomorrow night. And did I mention that I get my new iphone tomorrow? Should be a good day....Signing off...

Rachel

Hoping to Leave Tomorrow

Well, now we are looking at leaving sometime tomorrow. Her counts are up and getting better. There are "sub levels" to her white count that they want to improve (her neutrophils). They are going to keep her on IV and possibly oral antibiotics for about 10 days but we should be able to do that at home. Meanwhile, it looks like we are still on track to start chemo (again) next Friday. Sometimes I'm not sure why we bother to leave the hospital.

In other news, we got word from Humana that they officially denied our first appeal so we are off to write more letters. Actually, my second appeal letter is basically written and we are getting Dr. Khan to write another one on our behalf. Humana keeps looking at this as a "convenience" decision on our part and not factoring in anything like Charlotte's age or the intensity of her treatment. Basically, they see it as our "choice" to keep her at MCV and since we are making that choice, we should just suck it up and pay the out-of-network costs. They think that since they are not outright denying her care, they have done everything they need to do. I'm pretty much resigned that will be the outcome at this point but at least we will fight one more round and say that we fought the good fight.

I had a nice walk outside today while Grandpa visited with Charlotte. I journeyed over to the Capitol grounds where it was just beautiful today. Dogwoods, azaleas, and tulips blooming everywhere!

Grandpa brought Charlotte a belated Easter basket filled with Hershey's Miniatures and Charlotte and I have been "sharing" her chocolates with the hospital staff, offering some to everyone who comes in her room. It is so sweet and a great way for Charlotte to engage socially with others. The hospital staff (of course) get all googily when she offers them a candy!

She also had a fun little playdate with the preschool teacher and two other kids on the unit. They played in the playroom and finger painted. Great fun!

Now she is back to her room and watching a bit of TV. Yo Gabba Gabba for a change!

Roger's dad will be spending the evening here so hopefully Roger and I will get a few minutes together tonight. Hopefully we will not be too exhausted to keep from collapsing into bed without socializing for a bit. That has become a big challenge recently.

Let's hope for a discharge from the hospital tomorrow!

Rachel

There is much work to do but I must complete an update before the "fans" get restless.
Easter day was good. I think it may have been the first Easter ever that I didn't attend service somewhere (either Vigil or Easter day). Kinda weird but to be expected given everything. We didn't really want to take Charlotte out too much and I was just T-I-R-E-D!!
Charlotte got to hunt for eggs in the front and back yard (a little PT/OT action with the bending, lifting, etc.). Later, she went for a walk up and down the cul de sac delivering some of her eggs to the neighbors. Kind of a reverse trick-or-treat. She did get all dressed up for the day and we will have to post pics later. I have yet to download them. A purple dress, pink sweater, white tights, and yellow floppy hat. She looked like a spring flower!
Later in the day, we had a yummy family dinner and then mom and I got a walk while Kolbey and John went exploring.
Back to the grind today. She had a small poop earlier in the day. She also got to see our chiropractor (Dr. Anna Madland) and Daddy got an adjustment too. I ran errands and did some work at Romp n' Roll. I needed to get a LOT of paperwork done but got distracted/waylaid by the day's events so it will probably be a late night. Roger was busy with his usual activities as well. Yes, spring break is over and the crunch is back.
As Roger posted, we have a lot of events coming up. Some are fun-raisers for Charlotte and some are just times when we need your help and/or support. I will try by the end of this week to get things posted on Caring Bridge, the Care Calendar, etc. I wish Caring Bridge had a calendar feature. It sure would make things easier.
Anyway, my parents leave Wednesday and Kolbey will be going with them for a few days (flying home on Monday) so it will be quiet around here for a little while. Hopefully we won't experience any more bumps before we go back into the hospital for chemo. My mom is planning to return for round 3 (which should be on or around May 2nd).
An update on the insurance front: We got a denial letter in response to the FIRST contact the insurance ombudsman made with Humana. We have since submitted a formal letter from us, a letter from Dr. Tye, and a letter from Dr. Khan advocating for our stay at MCV to be considered "in-network". This is on the basis that Charlotte needs intensive, consistent care for a severely life-threatening and complex condition, MCV has already agreed to match whatever Duke would charge for care, AND we are actually saving Humana money by staying close to home because then we will not need to take advantage of reimbursement for travel (which we would get with in-network care). We are also already drafting the response to the denial letter, again with the ombudsman's help. He has been oh-so-helpful throughout this process and i think he wants us to succeed as much as we do.
I also spoke with a representative from Senator Warner's office. She is based in Midlothian, I guess. We talked at length about the situation and I brought her up to speed on the current events. She maintains that because insurance is a state- regulated issue, Senator Warner really can't "intervene" on our behalf. I told her that I understood the legalities and logistics of all that entails and while I do not expect Senator Warner to necessarily intervene on our behalf, I DO want him to recognize that this is a situation that is indicative of why we need a Universal Single Payer system in this country. This is not necessarily about fixing Charlotte's situation but about fixing the system so that NO family has to endure this problem. We are struggling because insurance companies have been allowed to lobby and legislate medical care in this country. There should be no "in-network" or "out of network" designations...only equal coverage and equal care for all citizens. Well, my soap box seemed to fall on half-deaf and not-so-understanding ears. I think she was sympathetic enough but she just didn't see it as a "national issue". She also told me that I should write a letter "by hand" and have it delivered in the mail. I told her that had already been done and that a letter had been HAND DELIVERED to Senator Warner's office in DC. Obviously, the man either gets way too much mail or the right hand doesn't know what the left is doing. Maybe a little of both. Needless to say, I doubt our overtures for social change have done very much but we can't say we didn't try. And there is no way that I will STOP trying.
I must close this post as I have much work to do (miles to go before I sleep, as they say). More to report tomorrow...
Rachel

Charlotte is Home!

Charlotte is home. At the moment she's sleeping in our bed looking like the classic cherub out of a da Vinci painting.

That is the good news. For the most part, she seemed to tolerate this first round of chemo well. The last day, she was a little on the grumpy/fickle side and did not have much of an appetite. We came home with a whole set of prescriptions (that daddy forgot to fill last night-bad daddy!) to take and the next week will be filled with doctor's appointments, trying to get her in to therapy appointments again, etc.

Our news on the insurance front is not so good.

One problem: Humana only insures about 400 policyholders in the entire state of Virginia so while they have had a license in VA for a while, there is not a lot of insurance "history" to go on. In talking with someone from the State Commission on Insurance, he feels like we probably don't have a huge "leg" to stand on since insurance companies can arbitrarily (and legally) work these network/out of network stipulations into their policies. It would be a lot easier to fight if they were either 1) flat out denying us care for her problem or 2) if Duke did not/could not provide the chemotherapy treatments. Since neither is the case, we do not have much recourse. Fighting it with lawyers would probably not do much good either.

So we are faced with a decision: opt for in-network care at Duke for everything since it would be very difficult (if not impossible) to coordinate care between the two hospitals or stay at MCV and opt for out-of-network care for her transplant services and pay the out-of pocket costs ourselves. As we have calculated it (based on what Humana will and will not pay for out of pocket care), we would be looking towards AT LEAST $40-45K expenses just for transplant services. We have an additional out of network deductible ($8K) and then we pay 30% of the allowable cost up to $35K per year.

Roger and I have discussed, debated, and prayed over this issue in the last 24 hours and the more we think about it, the more we realize that:
1. The only reason why this has "worked" so far is because Roger and I are a team and we are handling this together (with our wonderful support system)
2. We need to BOTH stay close to Charlotte and to our "Romp n' Roll baby" (basically our second child) during this entire process or the plan just won't work.
3. We have faith that we will be able to raise the funds (somehow) to cover her out-of-network costs and it is worth staying close to home. We have also looked into some medicaid/SSI assistance options which may be helpful down the road.

We have probably one more possible route with the insurance company based on some of the documents I read over last night and I will contact the insurance commission on those on Monday but this is probably the direction in which we will head.

In the coming months, we will probably organize and/or ask others to organize some serious fundraisers to help with Charlotte's health care costs. I mean, with this network in place, we've already put about $7000 into CJ's account. Of course we can raise upwards of $50K for her. And then keep it going for others.

Many of you have been MORE than generous so far and we appreciate that. We want any fundraising we do to be creative, impactful, and meaningful to everyone. Please let us know if you have any ideas. Roger already has some tentative plans. His little mind is always churning out ideas.

Does anyone have experience in organizing non-profits and/or foundations?

p.s. Roger feels really bad about forgetting the prescriptions and he got his own as it was his "comfy shirt" that was used to catch what the anti-nausea medicine would have prevented. The other medicines weren't necessary until today.

p.s.s. CJ gets to see "her Devon" today! YAY!

Charlotte has Rebounded and Looks Great

6:51 AM
Two things:

First: Time Magazine has a very interesting cover story about insurance this week and the author, Karen Tumulty, was interviewed in NPR's Fresh Aire yesterday (Wed. March 11). It was a great look into the problems some (many) people are having in dealing with insurance companies. This is NOT our experience as Humana One isn't denying us coverage but the mindset leaches over the boundaries. The second story is good too. Here's the link to the broadcast/podcast:

http://www.npr.org/templates/rundowns/rundown.php?prgId=13

Next, I know this is extremely short notice but would any Caringbridge families be interested in a free Romp n' Roll Virginia Center playdate on Sunday? I'll open up the time between 2-5pm for any CB kids. It will be like a low-key open house and we'll have the art/party room open for a place to sit/have snack if you like.

Please answer on the guestbook or call the store at (804) 249-1001 to let us know if you're coming so we can get some idea of what kind of numbers to expect.

Thanks and take care,
Roger


4:18PM Update
We are in the homestretch of round 1. Charlotte has been doing very well and all the doctors and nurses are happy with her progress. After that little bout of grumpiness and poor color, she has rebounded and looks great. She is currently getting her last chemo medication on this round and should be released sometime tomorrow (hopefully in the morning). She has had a busy day, playing with some other kids on the unit, working with the preschool teacher on cutting and coloring skills, and taking lots of walks or rides in the stroller. She is currently being annoyingly adorable and talking her head off!
We are still trying to sort out the insurance mess. Before I call the insurance company and accept the "out of network" services, i'm trying to get some ducks in a row and make sure some of the advocates who are working with us send us in the right direction.
I finally read the TIME magazine article that Roger referenced today and it certainly echoes some of our experience. I know many people on the "conservative" end of the political spectrum who want to talk about personal responsibility and lack of government control in things like this, but what is clear in this piece is that this has nothing to do with any of the above issues. People get health insurance thinking that they are being responsible only to find out that their coverage basically only helps them as long as they are healthy. Somehow I don't understand the purpose of health insurance for healthy people. We definitely have created a system that reinforces chronic or acute care over wellness care. It's very frustrating.
Anyway, I digress...
Roger and I have looked at our calendars for the next two weeks to see where we might have needs.
To give everyone an update: food-wise, we are a-ok. We either have had meals come in this week or know that we have some more coming next week so I think the Reynolds pantry/freezer will be well-stocked for the next little while.
We also had the services of a housecleaner donated to us and will be utilizing that next week so the house will be in good order.
I know we will have to schedule lots of doctor and therapy appointments in the coming weeks. For the most part Roger and I have worked out our schedules to always have one of us with her. The main exeception is on Tuesday mornings. For the next two Tuesdays (17th and 24th) until my mom gets here, we will need someone to watch Charlotte at our home from about 8:30 (ish) until about 1:30 (ish). If you can help with this, please sign up on the Care Calendar. If you need a reminder or help accessing the Care Calendar, please go to the LINKS section of our Caring Bridge page. A link to the webpage is there as well as the username/password codes that you need in order to access the site.
Aside from that, we do welcome visits from friends, family, and other kids. While we do not need to take out of the ordinary precautions, her immune system will be compromised, especially in the next week so please do not visit us if you have recently been ill or have had a household full of unhealthy people.
I think we are reaching the end of our current batch of bracelets and Melissa will be placing another large (1000!) order soon. This means that we have sold almost 300 bracelets in just a few short weeks! WOW! Her bank account is growing and I just had to write a few checks this week for medical bills that have begun to "trickle in". We are so grateful for all the donations. The money, gifts, gift cards (many times for restaurants or groceries), clothes, and thoughtful cards are all so appreciated. Again, if you haven't received a personal thank-you from us yet, you should soon and I really appreciate your patience!
The 1000 bracelets should tide us over for a while, I think! I spoke with Barclay DuPriest at the RMC bookstore yesterday and she has asked for a large quantity from our next shipment so they can be a central distribution site for the Ashland area. More on that to come soon!
Before I sign off, I want to mention the "Secret Angel Stitchers". I had never heard of this organization before, but last week we started to receive random cards in the mail from this group. Somehow we were nominated and these ladies send machine stitched angels, animals, and other sweet tokens with a personalized card. These people send their gifts anonymously and pray over each token. We have received gifts from as far away as Australia and every day when i get the mail there are 1 or 2 more. So sweet! For more information on their organization, you can go to www.secretangelstitchers.com
Thank you to whoever sent in the nomination. We feel more than blessed!
HUGS to everyone,
Rachel

Addendum to Previous Entry

Quick Addendum to the previous entry:
I have been on the phone with Humana reps for about the last 40 minutes. While I may be frustrated with their policies and all the hoops we are having to jump through, I have to say that their customer service representatives are top-notch. They have been very helpful and the one person I have been working with most closely has gotten other people on the line and has actually given me the direct number of the head of her department to contact if needed. These are definitely not the people who are trying to "screw us over".
Here is the latest on where things stand:
MCV hospital IS in network for medical care. What I don't know (yet) is if Hem/Onc (specifically Dr. Khan) bills under the same Tax ID. If so, part of our problem is solved. If not, we have a few options:
1. We can see if Dr. Khan can bill through MCV's tax ID (some hospitals can do this, others can't).
2. We can have Dr. Khan get in touch with Provider Affairs to be "in network" and have him date the start of his "contract' with them to be the date he began care for Charlotte. This could be a lengthy process but could be approved while she is undergoing chemo and if they backdate the contract, it will be covered
3. We can accept that we are "out of network" and then file a grievance. This is how we get the insurance company to pay for an "out of network" doctor. Another 60 day process for an appeal but in the meantime she can receive treatment.
4. If MCV/Oncology is in network but stem cell is still out of network, we can do #3 just for the stem cell part and see if we get approval.
5. OR we can just pack up and go to an in network hospital for everything (or just for the stem cell part).
I will be talking in depth with the doctor tomorrow to see what our options are.
Meanwhile, I can't imagine what families who don't have the knowledge or time or energy to fight this stuff and/or ask the right questions do in situations like this. It boggles the mind!

Insurance snag #1

We just hit our first official "snag" with the insurance company.
As it turns out, while MCV is considered an in-network provider for all of Charlotte's other medical needs, it is not considered an in-network provider for her transplant services. That includes both the collection of her stem cells as well as the stem cell transplants. The closest in-network provider is DUKE.
What this means now is that Dr. Khan will have to write a referral to Duke for the stem cell "stuff" and we will probably have to go to Duke for anything related to the stem cells. As far as we can tell, all of her chemo,etc. will still be handled at MCV. Don't know how this might change the timeline of things, though.
I have nothing against Duke as I know they have a wonderful reputation and I know we will be well-cared for when we go there for that part of the process, but uprooting us from our home to go for a treatment that can very easily be provided in our hometown by QUALITY professionals simply because the insurance company deems it so seems a little RIDICULOUS.
I will now take this moment to rail on the insurance companies:
1. Why would MCV NOT be considered an in-network hospital for her transplant services? One of the leading hospitals in the country AND Richmond is home to UNOS...one of the leaders in coordinating transplants. That's just craziness. Johns Hopkins wasn't on the list as well...wonder what it takes to get on the "list"
2. Why should it matter to an insurance company whether they have "in-network" or "out of network" providers? It seems like they only care about getting paid anyway. I would think MCV would pay them just as easily as Duke.
3. Why should any of this even matter? My kid has cancer and she needs treatment. I paid for insurance that would provide her with a) wellness care to keep her healthy and b) a level of care that will provide for her if (God forbid) she is ever extremely sick. Which she IS. I thought that was what insurance was for.
It drives me crazy that health care is considered a privilege and not a right in our society. Say what you will about health care policies in other countries, health care costs in general, etc. but NOBODY should be denied quality health care because they don't have a good job, the right kind of insurance, or "pre-existing" health issues. We would all probably be a healthier society in general if we didn't have to make choices between health care (whether it's paying for insurance or out-of-pocket expenses for care) and paying our electricity, mortgage, food, etc. I feel relatively blessed in this whole process that this is the first snag that we've come upon. What happens to those folks with NO insurance? Or lame insurance that only pays for certain things but not for others?
The thing is, there shouldn't be "good" insurance or "not-as-good" insurance and you shouldn't have to make choices about the quality or location of your care because of what an insurance company says they will or won't provide. I understand that insurance rates are based on risk and health history and (blah blah blah) but in the grand scheme of things, we should all have the right to affordable, quality care.
It kinda reminds me of the tax system. If you have enough money and can hire the right people, you can wade through all the loopholes and figure out how to minimize your tax liability. If you don't, then you just file your basic return, pay your basic taxes, and in the end you pay more of your share than someone with a higher income (because you don't know how to navigate the loopholes, deductions, credits, etc.). The insurance system is similar. If you have a great job that provides you with "better" insurance or if you have someone there to fight the insurance companies on every single denial they put forward, then you usually win and get what you want. But that takes time, energy, and $$. And many of us don't have that.
I'm sure many of you would argue my points but I guarantee I haven't the energy....all I have to say is that if you are opposed to changes in our health care and insurance system as it stands, may you never be in our shoes. Or the shoes of many of the families whom we've met over the last few weeks. It certainly can change your perspective.
-Roger here adding something totally unrelated to the insurance tangle-
If you are in the Hanover County area of Virginia, please buy a copy of the Hanover Herald-Progress for this week and then again next week. This week has an ad for the store and next week has an interview we did with Greg Glassner about Charlotte.
Thank you.